Customer Testimonials

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DealerRater Feb 16, 2021

Amadeo is the best vehicle salesman I’ve ever dealt with. I would Highly recommend him to anyone looking for a new or used GMC.

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DealerRater Feb 1, 2021

Very smooth purchase. Drove 5 hrs from SC and was very pleased. The information in emails and texts did not vary when I got there and everything was ready and on point when I arrived.

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DealerRater Jan 31, 2021

Today I purchased a vehicle from this dealership and the Salesperson Tylre Belle was very helpful. In fact after the sale was complete she made sure i knew how to take avantage of all the features and made herself available to help with anything on the vehicle so much that she would get in the same vehicle in their stock to walk me through the steps. She is an asset to this dealership!!!

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DealerRater Jan 24, 2021

Donald Robertson was an outstanding salesperson. He was very efficient and explained everything in detail for my understanding. I felt at ease with his area of expertise and the paperwork was done in an expedient manner. Great salesperson!

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DealerRater Jan 10, 2021

Excellent sells man very professional good manners good follow up since the moment I fill the aplicación to the minute I finish the purchase thank you

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DealerRater Jan 8, 2021

Mod was great. The service was fairly slow. Detail took a very long time. We spent almost 6 hours there. Other than that Mod did a fantastic job

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DealerRater Jan 5, 2021

Worked with Mod on a purchase. He was great to work with; very pleasant and eager to help. Texted back and forth to answer my questions (even after the sale) Helped me get a lot of the paperwork done over the phone so as to not be at the dealership forever. He even came in on his day off to secure and finalize the sale

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DealerRater Jan 3, 2021

Great place to work with. This is the 2nd time dealing with Rick Hendricks. People are very helpful and friendly. Great management. Big inventory. Thanks

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DealerRater Nov 25, 2020

Sales experience to buy a new car was great. Mod followed up and stayed connected to help us find what we wanted. Atmosphere was low pressure and no games.

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DealerRater Oct 25, 2020

Loved working with Tavien!!! So knowledgeable, professional, and extremely helpful. We drove from Birmingham to work with him. I would highly recommend anyone to him.

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DealerRater Oct 11, 2020

Very nice experience with this dealership and our salesperson, Adam. Appears to be a high volume dealership so it appears they pass along good pricing.

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DealerRater Sep 20, 2020

The team started strong and finished strong. I live in Albany,Ga and had to drive to Atlanta,Ga to purchase a car for my wife. They were professional and explained all the details of the price.

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DealerRater Sep 13, 2020

He was very helpful and knowledgeable. I would definitely come back and refer someone here. Excellent service and very nice . Will come back again. Thanks

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DealerRater Aug 30, 2020

I worked with Tavien to purchase a 2020 Acadia. He was great and the customer service was top notch! I'm very happy with my purchase.

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DealerRater Aug 29, 2020

Customer service was above professional and efficient! Thank you Rick hendrick Gmc. I will be recommending this dealership to anyone who is interested in buying a new vehicle.

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DealerRater Aug 15, 2020

I had a very good experience today. It was one of the easiest and enjoyable car buying experiences. All the staff was knowledgeable and friendly. Brandon Askew was a very big help!!!

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DealerRater Jul 6, 2020

Kenmanuel and Luis in sales were great and pleasant. Kenmanuel was very patient and explained vehicles features in detail so that I could make an informed decision to purchase my new truck. Austin in finance was very nice and went through the paperwork thoroughly. Overall a great team to work with. Highly recommended.

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DealerRater May 20, 2020

Absolutely hassle free!! Everything was done over the phone and then they delivered my truck!!! Best place to buy for sure!!! I highly recommend this place!!

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DealerRater May 10, 2020

I arrived at the dealership expecting the typical hassle of purchasing a vehicle. To my surprise,I has a wonderful experience. The salesman (Mason) was knowledgeable and a joy to work with. The finance manager (Rod) was professional and made the overall experience hassle free. Kudos to the entire team at Rick Hendrick Buick GMC

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DealerRater Apr 17, 2020

Awesome experience with Tavien! Very pleasant, highly recommend! I was able to get in and get out with ease. They even picked me up and brought me into the dealership! A+ service!

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DealerRater Mar 16, 2020

My sales Rep was Kenmanuel Carrizale. I want to thank him and all those that assisted him to make certain all my concerns were taken care of quickly.

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DealerRater Feb 29, 2020

Donny Robertson was truly wonderful! Thank you for all the help. I will surely recommend Rick Hendrick Buick GMC! Great Experience at this location! Thank you!

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DealerRater Jan 4, 2020

i worked with Donny and Ronny , both are outstanding guys! Worked well and at a great pace with me! Highly recommended. Went to another dealer and didn’t feel right, so came and seen these guys and they made it worked.

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DealerRater Jan 4, 2020

I purchased a used vehicle I had requested information several months back about a particular vehicle that i was looking for. They contacted me when they found one and it was just what i wanted and at a very good price. My sales reps name was Tyler Belle. I was very happy with her help and because it was after dark and my wife could not drive at night she delivered our vehicle to our house .

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DealerRater Dec 13, 2019

I drove to Duluth after working all day, near Chattanooga, Tennessee, a little over 2 hours to make the drive. Arrived after 7:00 PM on a Wednesday. Andrew came in on his day off to help me and my daughter. We both ended up buying new cars. Austin went above and beyond to get our payments where we needed them to be. These guys stayed until after 11:00 PM to finalize everything. I just can’t say enough good things about them. They went above and beyond, in every way! We had shopped at a dealership in Marietta, on the previous Saturday (different ...

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DealerRater Oct 23, 2019

I have never been to a Rick Hendrick deanship before. I researched my vehicle online, and showed up with my family on a Saturday. My client advisor was Kenmanuel Carrizales, great person, and helped us throughout the process. Ken and staff got me a great finance rate, cheaper than what I was already approved for, to help get me in the vehicle and most importantly as a whole EXCEED MY EXPECTATIONS with service and my experience. I originally declined getting regular service due to the length of travel, oil change, etc, but after seeing the detailed process of service and ...

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DealerRater Oct 13, 2019

Tavien was a great salesman to work with. So pleasant and made the buying experience great. A very fair dealership and very flexible in working with us! Great job!

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DealerRater Sep 1, 2019

Got a good deal with Luis Gutierrez at the Duluth location. I was between a car a absolutely loved and another one i liked but not more than the 1st and they were able to give me a great deal! I ended up getting the car i loved. Very friendly ppl here!

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DealerRater Jul 29, 2019

I went to Rick Hendricks Chevy in Duluth I had a sales guy by the name of Ricardo Anthony. I am so very happy that he was my sales person he really worked hard to help me get the best deal for me. He has a very claim demeanor but hard working deal maker. If you every go there see him . Thanks Ricardo

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DealerRater Jul 10, 2019

I purchased my new Buick Encore at Rick Hendrick. I was pleasantly surprised by Lauren, a friendly no pressure salesperson, who made my buying experience as painless as possible. Corey Wright is my service advisor, and when I brought my car in for a question he greeted me by name even though he had never met me, and was patient with me while making my wait a minimum. Great guy! I don't generally like dealerships, but Rick Hendrick Buick is an exception!

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DealerRater Jul 10, 2019

Even though I had to leave the car for 2 days, Corey Wright, arranged for a loaner vehicle. He made sure everything was done correctly

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DealerRater Jun 18, 2019

Adam was my salesperson. He is very knowledgeable and honest. He values your time and listens to what you do and dont say about the vehicle you're looking for. I will definitely be asking for him when I'm ready for my next trade in. If you need a new (or used) car...please ask for Adam O'donnell

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DealerRater Oct 29, 2018

Initially Ms. Allison was very customer friendly via phone. Her positive attitude encouraged me to take the long drive from Gainesville Ga. to Duluth Ga. I met with Me. Allison, one of the managers and she introduced me to my excellent customer service rep., Allee McLaren. He along with finance team took me through a stress free and seamless process. Only 2 1/2 hrs. versus a whole day. Unfortunately, my financing was done through my credit union. 3.58%. Kudos to the purchase process. Thanks team at Rick Hendrick Chevrolet Duluth.

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DealerRater Jun 14, 2018

Calvin Hardy aims to please. What a nice, knowledgeable, and pleasant sales person. We were just beginning to look at cars on a Sunday afternoon and before we knew it, we were negotiating on a almost new Buick, Lacrosse. We couldn't resist the price and the quick check out time made fo r a pleasant experience. I would recommend this dealership to anyone who wants a good car for a great price.

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DealerRater May 29, 2018

Sales rep Calvin Hardy made my car experiencing great. I went on a humble to look at a car didn’t really know what I wanted but he made my experience a great one. From the time I walked in the door til I was driving off with Ford Escape. Also the Gm Ron was great also. I have recommended several people to come to Rick Hendricks (Duluth) where not only do they make you feel comfortable but they really work hard on getting you in a car that fits you!! Great staff!! Thanks and look forward to continue car ...

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DealerRater Mar 22, 2018

Between Alee, Rod and the General Manager, I was treated very well when purchasing the Buick Encore and coming back a year later and trading it in for the GMC Terrain. I lost quite a bit on the Encore but not being happy with that car I had to take the loss although I didn't think it should have been that much of a loss, but to be happy with the last car I will ever buy again, I had to take the loss. I'm happier with this GMC than the Buick. Alee was very professional and Rod ...

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DealerRater Feb 19, 2018

Awesome experience, great staff, great selections and unmatched Customer Service!!!! I will definitely recommend Ryan, Mike, and Cameron to everyone I know for there car needs. I’m from south GA and will gladly travel 3 plus hours to do business again. Great car buying experience.

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DealerRater Apr 4, 2017

Scott and Ron found the exact vehicle and the finance department went out of their way to get me the interest rate I needed. Two thumbs up....

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DealerRater Mar 26, 2017

Alee McLaurin was a good man who got me a good car at a good price. The team behind him saw to it that I was a satisfied customer.

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DealerRater Mar 20, 2017

Ron Ruberry + Mia were the perfect team!! Professional, efficient, knowledgable and thorough, everything you expect when making a huge purchase and commitment. I was told every option and detail about each vehicle they presented that was in the Yukon XL category. Amazing experience + purchased the perfect vehicle for our family!

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DealerRater Mar 1, 2017

Ronald Rudberry was our salesman, he did a FANTASTIC job getting us in the vehicle we wanted. I would recommend going there if your having trouble getting a new car.

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DealerRater Feb 23, 2017

Donald Robertson helped to make my decision to purchase a vehicle a good one by coming up with several different choices to fit my budget.

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DealerRater Jan 28, 2017

My hats off to a great buying experience. I told the sales staff exactly what I was looking for and what I wanted to spend and they drove it right up to the front. I bought it for exactly what I wanted to spend. Thank you Rick Hendricks GMC for my new ride

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DealerRater Jan 12, 2017

Our sales consultant, Donny Robertson, was very professional in our new car buying experience. We are pleased to have this representative available at our local dealership.

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DealerRater Jan 6, 2017

I worked with Ronald Ruberry to purchase my new car. He was very helpful and considerate of what I wanted and how much I wanted to spend. I would recommend this dealership based on the expertise of the sales staff (ask for Ronald).

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DealerRater Jan 4, 2017

James Beebe was a great salesman and helped me pick the car and the whole team made it affordable. Great experience for a first time car buyer.

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DealerRater Dec 30, 2016

Rick Hendrick Buick GMC made the Holidays Happy for me and my husband, Terance! We had an awesome experience with no anxiety and all excitement! Everyone from Charles, the Sales Manager to Chad and Ali, our Sales Team to Kevin, the Finance Manager. They all gave me and my husband, Terance the gift of GREAT service in assisting with our purchase of our new GMC YUKON. No haggling, just HAPPY!

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DealerRater Dec 17, 2016

I had my Silverado 1500 for ten years and it was a great truck with over 200,000 mile . So I figured it was time for a new truck so went on the old enterweb and Rick Hendrick GMC pop up So I look at what they had in the new and used trucks and found my new truck. So I call to see if they still had the truck they did so I made a appointment to go see it with James Bebe. I can't say enough about James he was great answered all my questions and made my buying experience ...

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DealerRater Nov 13, 2016

Mo exhibited great customer service during my brief visit. Not a long wait and I left there with reassurance that my concerns were addressed. I would recommend this dealership.

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DealerRater Oct 18, 2016

I worked at a quality buick dealership in the 1980's and they were a great dealership, but my experience with Rick Hendrick far exceeded any of the 10 previous new cars I have purchased. At every turn of the road the integrity was beyond belief. Every item was up front and totally honest and clear. my salesman Jim Beeby, Charles, and Mike the finance officer were all total professionals,and I can honestly say it was the best buying experience I have ever had. The highest praise to a team that added new meaning to a buying experience. THANK YOU!! Ray ...

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DealerRater Sep 26, 2016

This dealership was fantastic. They never put pressure on me. They realized I was pushing for the lowest deal I could get along with the best trade-in value and they went there. I spent several days going to other dealerships who could not come close to their deal. Ron was always available even when he was not working that day. The whole sales team was excellent. They all chipped in and did things with Ron that made this the best buying experience I have ever had - and I have purchased many vehicles. Thank you Rick Hendrick GMC and a ...

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DealerRater Sep 25, 2016

A dealership that doesn't pressure customers to buy their products. Working with Ronald Ruberry made the buying experience a pure pleasure. I would gladly recommend this dealership to my friends.

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DealerRater Jul 3, 2016

Been buying and trading vehicles for fifty two years and this deal rated in the top five percent of my transactions with a dealership. Mr. Quincy Rhodes and his team were very friendly, courteous and helpful in bringing my deal to closure with no pressure. GREAT EXPERIENCE. Despite the disarray as the dealership was trying to relocate to their new facility during the deal, Quincy took the time to drive fifty miles to deliver the car. People are one of the most valuable assets to a business and customer satisfaction.

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DealerRater Jun 6, 2016

Ron was efficient, knowledgable and respectful of my time. He also saved me over 500.00 off the lowest price I had received at 2 other dealerships.

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DealerRater May 25, 2016

I could never of ask for a better relationship with the people that looked after all my needs, everything I asked about, they always had a great answer for me, Christina Bowden was my super lady that I was happy to work with, Denis Rose, I could ask him a question and he would always have a great answer, Todd Long thank you for getting back to me, and of course Christopher Tsakonas, he was amazing to work with, a lot of smiles and reasured me that I would love the car. To all, I do love my car. Look ...

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DealerRater May 25, 2016

The entire crew was pleasant to work with. The whole day was a bit complicated (on my lender's behalf) so I was there for a few hours but the staff there made it enjoyable and ensured that I was as comfortable as I could be. The long drive was more than worth it to work with everyone there.

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DealerRater May 25, 2016

My salesman was Ron Ruberry. He was very helpful in finding the right vehicle for me. He responded to all of my texts and always kept me informed. He made me feel like I was his only customer. The service department is great too. I would definitely recommend this dealership.

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DealerRater May 15, 2016

First time to purchase a vehicle from Rick Hendrick Buick GMC of Duluth GA. Customer service was outstanding all around, our salesman JOHN WADDELL was great!! He was very helpful before, during and after our purchase. Everyone that my wife and I met at the dealership, was very outgoing and nice. I would highly recommend calling John Waddell before your next vehicle purchase.

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DealerRater May 7, 2016

Love my new Chevy Trax and my salesman, Brad Briar was extremely thoughtful, informative and patient with someone who hadn't purchased a new car in sixteen years. Brad made a stressful situation an extremely happy event. And all the folks at Rick Hendrick Buick GMC were terrific.

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DealerRater Feb 29, 2016

Thanks To the staff for a great deal, John took care of us, drove four hours from TN to trade with this dealer at my price, love the MKX and enjoyed the experience.

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DealerRater Nov 27, 2015

Curtis has great knowledge and offer great experience in buying a car. I highly suggest him if you are in the market for a vehicle.

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DealerRater Nov 25, 2015

Staff was friendly and professional. Excellent service all around. Would highly recommend to family and friends. Sales staff was awesome, look forward to my next purchase there.

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DealerRater Oct 1, 2015

Our rep Tenelle Clemons was awesome and so helpful. He made the process painless and got us the deal we needed. We will definitely be long-time customers.

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DealerRater Sep 25, 2015

My experience was a very easy process. My sales professional was Curtis Richardson, who helped us throughout he entire process. The car was not on the lot, however, Curtis found the car we wanted and kept us aware during the transaction. Thanks Curtis for everything..

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DealerRater Aug 25, 2015

Alex was very helpful during my car buying experience. I would recommend him and the dealership to anyone interested in buying a car without a lot of hassle.

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DealerRater Aug 23, 2015

The sales associate was courteous and knowledgeable, was not pushy or aggressively trying to upsell me on features or options or accessories I was not interested in purchasing, and provided me with answers to all of my questions.

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